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At this time Garage Door Zone ships merchandise only to locations within the continental United States and Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands. We currently do not ship to international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Methods of Shipping
We use USPS (United States Parcel Service) and UPS (United Parcel Service) for all shipping. Add items to your cart and you will be able to see the shipping costs before you check out. Note that we offer two methods of USPS shipping: Ground Advantage (1st Class Mail) and Priority Mail. Ground Advantage (1st Class) Mail can take 2 - 7 days and Priority Mail 2 - 5 days all depending on where you live. We also offer two methods of UPS shipping: Ground Shipping which can usually take 2-5 business days for delivery and UPS 2nd Day Air which is normally delivered in two business days (M-F) but is not guaranteed to be delivered in that time frame. See the UPS website for more details. UPS Ground shipping is not available for Alaska, Hawaii, Puerto Rico, Guam & the US Virgin Islands and UPS shipping in general is not available for PO Boxes. A physical address is required for UPS shipping.

UPS GUARANTEED SHIPPING NOTIFICATION: Effective March 26, 2020, we suspended the UPS® Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020. You can read more about UPS guaranteed shipping here.

UPS will not refund any shipping costs for shipments that are not delivered by their advertised day. This will stay in effect until further notice.

Shipping Time - Most orders will ship the next business day if the product is in stock. We may ship an item the same day if the item is in stock and before our daily USPS pickup time. We cannot guarantee when an order will arrive.

Calculate Shipping
Once you add products to your shopping cart, you will be taken to the Shopping Cart page to see the item(s) in your shopping cart. Underneath the green Proceed to Checkout button is a Calculate Shipping drop-down menu. Click on that button and enter your zip code and the available shipping methods and shipping cost estimates for each method will be calculated.

Free Shipping - Free shipping is available on all orders of $100 or more unless otherwise noted. The calculation to determine free shipping includes all of the items in your shopping cart excluding any taxes or other fees. The method of free shipping will be USPS Ground Advantage (1st Class). We will use this method of shipping for most orders up to 10 lbs. We may use UPS Ground instead of USPS Ground Advantage. The shipping method will be determined by us and cannot be selected by the customer. If the customer wants a different or faster shipping method then they will have the option to purchase their preferred shipping method. Most orders placed before 10 am EST will be shipped the same day if the order is done Mon. - Fri. and the items in the order are in stock.

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